City of Goodlettsville News Releases

Goodlettsville Fire Department approach to COVID-19

Posted April 1, 2020

As we all work through the new normal related to COVID-19, we wanted to provide our citizens with an update on your fire department.

We are doing everything possible to maintain the health and safety of the responders. We are still going to all the same emergency calls as before but with a few changes we incorporated as part of our own version of social distancing.

We no longer allow visitors to the fire hall but walk up emergencies are still greeted in the lobby. We hope anyone needing assistance in Goodlettsville will dial 911 because there are times when we are all out on calls. 911 will be answered and the closest available responder sent, even if that’s from our automatic aid partner Nashville Fire.

On medical calls, we treat everyone as a potential COVID-19 patient. We make direct patient contact with the smallest number of firefighter / EMT’s that is appropriate for the situation. If the ambulance arrives with us, the firefighters will only approach if needed. Mask, gloves, and gowns compliment nicely the body substance isolation practices we have always used.

Despite all the reports of PPE shortages, we are doing well so far. We are using considerable amounts of PPE and cleaning supplies but are ahead of the curve on that for now. We are linked directly to TN Emergency Management for more when we need it.

Early on we initiated conversation with the five nursing facilities we respond to and developed plans with them to again, expose the smallest number of firefighter / EMT’s as is appropriate. This one is more for their safety than ours but it works both ways. So far, it is working well but that population is obviously our greatest concern and we remain ready to work with them in new and inventive ways if necessary.

Our free smoke alarm install service is still on-going but during this time only, we’ll give you the alarm to install yourself. If residents have trouble with that, we’ll make a connection to a local volunteer to assist with putting them up. Fire alarm calls and working fires are being handled the same as always, we just have to speak a little more loudly from 6 feet away.

Fire Chief Kenneth Reeves asks that you all take this time of awareness and focus on safety to take stock of your personal preparedness to all hazards inside your home. Fire, tornado, and flood are realistic hazards we all face and a little planning and preparation can make recovery much smoother than no planning at all. Visit for incremental steps we can take to be more prepared.

This period in our lives will pass. When it does, let us be a stronger and more resilient Goodlettsville for the future.

Stay the course and stay calm, because we are Goodlettsville and we will overcome.

City of Goodlettsville expands facility closures to include City Hall
Posted March 31, 2020

As the City of Goodlettsville works diligently to curtail the spread of the COVID-19 virus, it has now become necessary to close the city hall facility to the public.   City staff will still be available to take all of your calls and to assist you through other electronic means. If you should need to make a payment or drop off any other documents, you may do so at one of the two drop boxes on site. 

For individuals needing police assistance, they may still do so by accessing the red phone in the south vestibule of the City Hall entrance.

The prescription drop-off bin and the Census computer kiosk are also closed to the public at this time.

“I sincerely appreciate everyone’s understanding in this matter. These are times like we have never experienced before, and taking actions like this have become a necessity in order to curtail the spread of COVID-19. Working together we will get through this difficult time,” said Tim Ellis, City Manager.

For a full list of City of Goodlettsville facility and program closures please visit: 

Stay the course and stay calm, because we are Goodlettsville and we will overcome.

Governor Lee Issues Executive Orders 21 and 22
Posted March 31, 2020

As many people are aware Governor Bill Lee yesterday announced the issuance of Executive Orders 21 and 22. Each of these orders further enhances the States ability to stop the spread of the COVID-19 virus.  Both Executive Orders are in effect until 11:59 p.m. on April 14, 2020.

Executive Order 21 actually amends a previously issued Executive Order in which it now prohibits the following:

Businesses or organizations that perform close-contact personal services shall not be open to members or the public. Such businesses or organizations include, but are not limited to:

  • Barber shops;
  • Hair salons;
  • Waxing salons;
  • Threading salons;
  • Nail salons or spas;
  • Spas providing body treatments;
  • Body-art facilities or tattoo services;
  • Tanning salons; or
  • Massage-therapy establishments or massage services.

Entertainment and recreational gathering venues shall not be open to members or the public. Such venues include, but are not limited to:

  • Night clubs; 11. Bowling alleys;
  • Arcades; IV. Concert venues;
  • Theaters, auditoriums, performing arts centers, or similar facilities;
  • Racetracks;
  • Indoor children’s play areas;
  • Adult entertainment venues;
  • Amusement parks; or
  • Roller or ice-skating rinks.

Executive Order 22 is an order directing Tennesseans to stay home unless engaging in essential activities. This order does the following:

  • Safer at home. Because staying at home as much as possible for a temporary period of time will protect the health and safety of Tennesseans by limiting the spread of COVID-19 and preserving health care resources, all persons in Tennessee are urged to stay at home, except for when engaging in Essential Activity or Essential Services as defined in this Order.
  • Closure of non-essential businesses for public use. Businesses or organizations that do not perform Essential Services shall not be open for access or use by the public or its members. Such businesses or organizations are strongly encouraged to provide delivery, including delivery curbside outside of the business or organization, of online or telephone orders, to the greatest extent practicable, and persons are encouraged to use any such options to support such businesses during this emergency.
  • Essential Activity and Essential Services should be limited. Even though Essential Activity and Essential Services are permitted under this Order, all persons are strongly encouraged to limit to the greatest extent possible the frequency of engaging in Essential Activity or Essential Services. For example, all persons are strongly encouraged, among other things, to use thoughtful planning, careful coordination, and consideration of others when engaging in Essential Activity or Essential Services in order to minimize the need and frequency for leaving their place of residence or property. When engaged in Essential Activity or Essential Services, persons shall at all times follow the Health Guidelines to the greatest extent practicable.
  • Essential Services businesses should follow Health Guideline. For those offices, workplaces, and businesses that remain open as permitted by this Order, employers should take steps to the greatest extent practicable to equip and permit employees to work from home, and employees and their customers should practice good hygiene and observe the Health Guidelines and necessary precautions advised by the President and the CDC to reduce the spread of COVID-19.
  • Employers shall not require or allow employees with COVID-19 to work. An employer, through its supervisors or appropriate management personnel, shall not require or allow an employee who the employer knows has tested positive for COVID-19 to report to work until that employee has satisfied the conditions for discontinuing home isolation under CDC guidelines, which are available at the following web address: https:/ /
  • Essential Activity. For purposes of this Order, Essential Activity means:
  • Engaging in activities essential to a person’s health and safety or the health and safety of family or household members, persons who are unable or should not leave their home, or pets, including, but not limited to, seeking emergency services, obtaining medical supplies or assistance, obtaining medication, obtaining non-elective medical care or treatment or other similar vital services, or visiting a health care professional;
  • Obtaining necessary services or supplies for persons and their family or household members, persons who are unable or should not leave their home, or pets or delivering those services or supplies to others, including, but not limited to, groceries and food, household consumer products, supplies required to work from home, automobile supplies (including dealers, parts, supplies, repair, and maintenance), and products necessary to maintain the safety, sanitation, and essential operation of residences;
  • Providing, facilitating, or receiving delivery or curbside carry-out delivery of online or telephone orders from businesses or organizations that do not perform or are not necessary for the performance of Essential Activity;
  • Engaging in outdoor activity, provided that persons the Health Guidelines to the greatest extent practicable, including, but not limited to, driving or riding in a vehicle, walking, hiking, running, biking, swimming, kayaking, canoeing, golf, tennis, or other sports or recreational activities that can be performed while maintaining the aforementioned precautions or utilizing public parks and outdoor recreation areas; provided, however, that congregating or playing on playgrounds presents a unique risk for the spread of COVID-19 and is therefore not covered as an Essential Activity;
  • Caring for or visiting a family member, friend, or pet in another household, or transporting or traveling with family members, friends, or pets as allowed by this Order; provided, that the Health Guidelines are followed to the greatest extent practicable;
  • Visiting a place of worship or attending a wedding or funeral; provided, that the Health Guidelines are followed to the greatest extent practicable. However, it is strongly encouraged that the public celebration component of weddings and funerals be postponed or attended only by close family members; or
  • Engaging in Essential Travel, as defined below.
  • Essential travel. For purposes of this Order, Essential Travel means:
  • Travel related to Essential Activity or otherwise permitted by this Order;
  • Travel related to performing Essential Services;
  • Travel to care for the elderly, minors, dependents, persons with disabilities, or other vulnerable persons;
  • Travel to or from educational institutions for purposes of receiving materials for distance learning, for receiving meals, and any other related services.
  • Travel to and from outside of the State of Tennessee; or
  • Travel required by law, law enforcement, or court order, including to transport children pursuant to a custody agreement.

Individuals may find the full text of both Executive Orders, as well as, Attachment A of Order 22, by clicking the emergency alert at the top of and selecting the Executive Orders by Governor Bill Lee button.

People Checking on People
Posted on March 31, 2020

As our country’s main focus has shifted to social distancing, it can be assumed that some may begin to feel isolated and alone.  Right now, more than ever, we need each other. Uncertain times can lead to depression and anxiety, and it is important that we check-in on our neighbors, co-workers, and friends to ensure their needs are being met and reassure them that they are not alone. A simple phone call could make a huge difference in the life of another.

“Practice social distancing, but don’t forget to check on your neighbors. Especially the elderly and those with underlying health conditions. Develop a support system within your community like a neighborhood Facebook Page, post flyers in your neighborhood offering help with getting groceries or supplies, or set up a weekly Skype/FaceTime call with your neighbor to help them not feel isolated. I encourage you to reach out but do it safely. Remember, we will get through this. Together! Above all stay safe and be kind to one another,” said Jeff G. Duncan, Mayor.

During this time, it is important to ask for help when you need it. There are many local resources available that are ready to assist when called upon, so do not be afraid to use them. While there are many resources out there for those who need assistance, the City of Goodlettsville designated the phone number (615) 851-2200 as a hotline to serve as a one stop shop for resource dissemination. When calling the hotline, you will be directed to a trained staff member who can connect those in need to a volunteer organization that can assist with picking up groceries, prescriptions, and any other personal needs. The hotline is active Monday-Friday, 8:00am-4:30pm.

C.S. Lewis once said “Friendship is born at the moment when one person says to another: ‘What! You too? I thought I was the only one.” Remember, you are not alone. Reach out to those around you, and together we can make it through this difficult time.

City of Goodlettsville offers guidance in how to cope with COVID-19 in our Community
Posted on March 30, 2020

The COVID-19 situation in our community can be very stressful on everyone.  Many people are self-quarantining, and this may impact mental well-being.  Everyone at times may need various levels of help and support, and no one has to go through this time alone.

“As we all work hard to eliminate the spread of the COVID-19 virus, we may need assistance to get through this difficult time, and there is absolutely nothing wrong with that,” said Tim Ellis, City Manager.

The City of Goodlettsville has compiled the following information that may assist you through these tough times.

Take care of your physical health to help lower your stress.  Take a break to focus on positive parts of your life and your loved ones.

Family and friends:  signs/symptoms, ways of coping, and tips for taking care of yourself

  1. Knowing some of the signs and symptoms of stress

What follows are behavioral, physical, emotional, and cognitive responses that are all common signs of anxiety and stress. You may notice some of them after you learn about an infectious disease outbreak.

Your Behavior - An increase or decrease in your energy and activity levels, an increase in your alcohol, tobacco use, or use of illegal drugs, an increase in irritability, with outbursts of anger and frequent arguing, having trouble relaxing or sleeping, crying frequently, worrying excessively, wanting to be alone most of the time, blaming other people for everything, having difficulty communicating or listening, having difficulty giving or accepting help, inability to feel pleasure or have fun

Your Body - Having stomachaches or diarrhea, having headaches and other pains, losing your appetite or eating too much, sweating or having chills, getting tremors or muscle twitches, being easily startled

Your Emotions - Being anxious or fearful, feeling depressed, feeling guilty, feeling angry, feeling heroic, euphoric, or invulnerable, not caring about anything, feeling overwhelmed by sadness

Your Thinking - Having trouble remembering things, feeling confused, having trouble thinking clearly and concentrating, having difficulty making decisions       

  1. Stress Management and Healthy ways of coping

Keep things in perspective – Set limits on how much time you spend reading or watching news about the outbreak.  You will want to stay up to date on the news of the outbreak, particularly if you have loved ones in places where many people have gotten sick.  But make sure to take time away from the news to focus on things in your life that are going well and that you can control.

Get the Facts – Find people and resources you can depend on for accurate health information.  Learn from them about the outbreak and how you can protect yourself against illness.  Facebook and other social media are not a place to be looking for facts.

Keep Yourself Healthy - Eat healthy foods, and drink water, avoid excessive amounts of caffeine and alcohol, do not use tobacco or illegal drugs, get enough sleep and rest, get physical exercise.

Use practical ways to relax - Relax your body often by doing things that work for you. Take deep breaths, stretch, meditate, wash your face and hands, or engage in pleasurable hobbies. Pace yourself between stressful activities, and do a fun thing after a hard task. Use time off to relax, eat a good meal, read, listen to music, take a bath, or talk to family. Talk about your feelings to loved ones and friends often.

Pay Attention to Your Body, Feelings, and Spirit - Recognize and heed early warning signs of stress. Recognize how your own past experiences affect your way of thinking and feeling about this event, and think of how you handled your thoughts, emotions, and behavior around past events. Know that feeling stressed, depressed, guilty, or angry is common after an event like an infectious disease outbreak, even when it does not directly threaten you. Connect with others who may be experiencing stress about the outbreak. Talk about your feelings about the outbreak, share reliable health information, and enjoy conversation unrelated to the outbreak, to remind yourself of the many important and positive things in your lives. Take time to renew your spirit through meditation, prayer, or helping others in need.

Take care of your physical health to help lower your stress. Take a break to focus on positive parts of your life, like connections with loved ones.

Children:  signs/symptoms, ways of coping, and tips for taking care of yourself

Regardless of your child’s age, he or she may feel upset or have other strong emotions during or after this is over. Some children react right away, while others may show signs of difficulty much later. How a child reacts, and the common signs of distress can vary according to the child’s age, previous experiences, and how the child typically copes with stress. Children react, in part, on what they see from the adults around them. When parents and caregivers deal with a disaster calmly and confidently, they, can provide the best support for their children. Parents can be more reassuring to others around them, especially children, if they are better prepared.

  1.  Common Reactions 

For Infants to 2-Year-Olds - Infants may become crankier. They may cry more than usual or want to be held and cuddled more.

For 3 to 6-Year-Olds - They may have toileting accidents, bed-wetting, tantrums and a hard time sleeping, or be frightened about being separated from their parents/caregivers.

For 7 to 10-Year-Olds - Older children may feel sad, mad, or afraid that the event will happen again.  Correct all misinformation the child may get from others.

For Preteens and Teenagers - Some preteens and teenagers respond to trauma by acting out or feeling afraid to leave the home. Their overwhelming emotions may lead to increased arguing and even fighting with siblings, parents/caregivers or other adults.

For Special Needs Children - Children with physical, emotional, or intellectual limitations may have stronger reactions to a threatened or actual disaster. Children with special needs may need extra words of reassurance, more explanations about the event, and more comfort and other positive physical contact such as hugs from loved ones.

  1. Helping Children Cope 

Set a good example by managing your own stress through healthy lifestyle choices, such as eating healthy, exercising regularly, getting plenty of sleep, and avoiding drugs and alcohol. When you are prepared, rested, and relaxed, you can respond better to unexpected events and can make decisions in the best interest of your loved ones.

Assure your children that you are prepared to keep them safe.

Talk to your children about what is happening in a way that they can understand. Keep it simple and appropriate for each child’s age.

Give your children opportunities to talk about what they went through. Encourage them to share concerns and ask questions.

Encourage your children to take action directly related to the this so they feel a sense of control. For example, children can help others afterwards, such as volunteering to help community or family members in a safe environment.

Share Information - Because parents, teachers, and other adults see children in different situations, it is important for them to work together to share information about how each child is coping after a traumatic event.

Structure - Help your children to have a sense of structure, which can make them feel more at ease or provide a sense of familiarity. Once schools and childcare reopen, help them return to their regular activities.

If you feel you need to talk to someone or seek further assistance, below are some helpful resources. 

CRISIS HOT-LINE:   800-273-8255


Screenings for anxiety, depression, trauma, etc.

REFUGE CENTER: 615-591-5262

Remote Counseling 

Stay the course and stay calm, because we are Goodlettsville and we will overcome.

Parks Use Update
Posted on: March 30, 2020

Goodlettsville, TN – As park use continues to increase, the Director of Parks and Recreation, Sarah Jennings, has cautiously updated the park rules to include the restriction of group gathering within the park. As of today, March 30, 2020, groups larger than five people are not permitted inside any City park. Any group not abiding by this rule will be asked to leave the property and is subject to citation under Municipal Code 2-104 and 2-105.

In repose to the increased use of the parks, additional sections of the park are now closed to help slow the spread of COVID-19. The following areas within all City parks are closed:

  • Restrooms
  • Playgrounds
  • Ballfields
  • Basketball Courts
  • Water Fountains
  • Volleyball Courts
  • Picnic Shelters

“While it is not our intent to restrict access to outdoor activity, which we consider essential to everyday life, we have had a large number of patrons gathering in groups within our parks without consideration for others. Please limit the use of park facilities and stay at home if at all possible. When using park amenities, please follow the guidelines as laid out by public health officials. By doing your part, we can all help flatten the curve.” – Sarah Jennings

To find out more on park closures and cancellations, visit us online at

Goodlettsville Parks and Recreation Update on Closures and Current Park Status
Posted on: March 28, 2020

Goodlettsville, TN – In an effort to slow the spread of COVID-19, and out of an abundance of caution and safety for our patrons, Goodlettsville Parks and Recreation has deemed it necessary to close several facilities and all playgrounds within the City of Goodlettsville. The following areas within the parks are closed: 

•    Peay Park Playground
•    Restrooms inside Peay Park
•    Delmas Long Community Center
•    Moss-Wright Park Playground
•    Moss-Wright Park Fitness Center
•    Restrooms at Moss-Wright Park with the exception of the restrooms at Field 1 and across from the football fields
•    Pleasant Green Park Playground
•    Restrooms inside Pleasant Green Park
•    Gateway Park Playground

Our parks and trails will remain open, but park users are urged to use proper social distancing techniques as laid out by the CDC. 

“Through all of this, we have seen a drastic increase in the use of our parks, which is what we love to see, but we want to be sure our patrons are following the suggested guidelines to ensure their safety and reduce spread of the virus. So, keep walking on the trails, playing frisbee in the greenspace, or hanging hammocks in the trees, but please do it with respect for those around you and in compliance with public health guidelines.” –Sarah Jennings, Interim Director of Parks and Recreation 

The City of Goodlettsville understands the importance of offering our residents viable recreational opportunities within our parks and we will continue to monitor the evolving risk of COVID-19 to ensure we are doing our part to help flatten the curve. To find out more on park closures and cancellations, visit us online at 

Goodlettsville small businesses affected by the COVID-19 virus may apply for Economic Injury Disaster Loans through the Small Business Administration
Posted on: March 26, 2020 

“As we navigate through the COVID-19 global pandemic, the City of Goodlettsville Economic & Community Development office will provide updates and resources for the business community as they are rolled out by Governor Bill Lee,” says Mary Laine Hucks, Director of Economic Development.

Currently, small businesses, defined as having under 500 employees, may apply for Economic Injury Disaster Loans for up to $2 million to help meet financial obligations. These loans may be used to pay fixed debts, payroll, accounts payable and other operating expenses. The interest rate is 3.75 for small businesses without credit available elsewhere; businesses with credit available elsewhere are not eligible. The interest rate for non-profits is 2.75%. The loans offer long-term repayments in order to keep payments affordable, up to a maximum of 30 years. Terms are determined on a case-by-case basis, based upon each borrower’s ability to repay. Right now the SBA is saying there will be a deferment of payment for the first year; this is not set in stone yet.

“It is the goal of the City of Goodlettsville to assist our local businesses in any manner possible as we go through this downturn in our local economy as a result of the COVID-19 virus,” said Tim Ellis, Goodlettsville city manager.

Here is the link to apply for the SBA Economic Injury Disaster Loan:

Delays are expected, and you may want to consider applying in off-peak hours, 7:00am to 7:00pm.

Applicants may also call the SBA’s Customer Service Center at 1-800-659-2955 or email for more information on SBA disaster assistance.

All questions may be directed to the: City of Goodlettsville Economic Development Department 615-851-3211

City of Goodlettsville Reassures Citizens
Posted on: March 25, 2020

The City of Goodlettsville would like to reassure our citizens that we are open for business. Essential services such as police, fire, sewer, and trash are fully operational and will remain in operation to provide necessary public safety.

“Our citizens staying safe is our primary concern. We want them to continue to use the recommended safety measures from the health department and encourage the citizens to keep doing what you have been doing to help flatten the curve. I ask that you take the necessary safe actions that still allow you to support our local businesses by ordering take-out, curbside pickup, and home delivery from a number of our local establishments offering this service. Above all stay safe and be kind to one another.” – Mayor Jeff Duncan

In order to better serve any resident who may have needs or questions in regards to the COVID-19 virus, the City of Goodlettsville has designated the phone number 615-851-2200 as its COVID Hot-Line. When calling this hot-line number you will be transferred to a trained staff member who will offer assistance in: resource referral for answering medical questions, discussing the process for testing, and coordinating a volunteer to help with getting groceries, prescriptions, and any other personal needs.

Additionally, the City of Goodlettsville has deemed it beneficial to its citizenry to create a webpage dedicated to providing updates on the virus. This webpage serves as a single source to the latest information from the Center of Disease Control and the Tennessee Department of Health. It also includes the most up to date announcements as it relates to City of Goodlettsville facilities and programs, public safety announcements, and restaurants offering takeout services, as well as, all federal, state and local declarations. The webpage can be found by clicking the emergency alert at the top of our website

Please know that our plan is consistently changing, with the safety of our citizens at the forefront of the conversation. We are continuing to adapt our preparedness plan to specifically address COVID-19 through guidance from the TN Department of Health and other resources.

City Manager, Tim Ellis reassures citizens that “the City is concerned about the health, safety and well-being of our citizens and we will continue to provide essential services that are expected. During this time, please remember to stay the course and stay calm, because we are Goodlettsville and we will overcome.”

Goodlettsville Announces COVID-19 Utility Billing Notice
Posted on: March 23, 2020

The City of Goodlettsville recognizes the unexpected financial hardships of its residential and commercial utility customers as a result of the COVID-19 public health emergency.

Service interruption, penalties and/or late fees for sewer, sanitation and stormwater are temporarily suspended between March 26, 2020 and May 26, 2020.

Also, between March 26, 2020 and May 26, 2020, the City of Goodlettsville will waive the 3% credit card processing fee for all on-line payments. *Note-our credit card processor will continue to charge $1.25 per transaction.

Although we are making these adjustments, we still encourage our customers to make whatever payment they can during this time, to avoid building up a large balance that may be harder to pay off later.

Posted on: March 18, 2020

In order to better serve any residents who may have needs or questions in regards to the COVID-19 virus, the City of Goodlettsville is pleased to announce that it has designated the phone number 615-851-2200 as its COVID Hot-Line.  When calling this hot-line number you will be transferred to a trained staff member who will offer assistance in a variety of ways.  Some of the ways in which the hot-line may assist a resident is by the following:

  • Answering Medical Questions
  • Discussing the process for COVID-19 testing
  • Coordinate a volunteer to help senior adults and other adults with medical conditions in getting their:
  • Groceries
  • Prescriptions
  • Any other personal needs
  • Answer any other questions and concerns in regards to the COVID-19 virus.

The Goodlettsville COVID-19 Hot-Line will be become functional at 9:00 a.m.  on Thursday, March 19, 2020 and will be available Monday through Friday 8:00 a.m. to 4:30 p.m. and will remain in place until it is not longer needed.

Please remember that the City of Goodlettsville has created a webpage dedicated to the COVID-19 virus locally.  It is updated daily and contains information about closures, cancellations, restaurants providing curbside / carryout / delivery service, general information from the Center for Disease Control and national and state updates.

Goodlettsville Municipal Court Cancelled
Posted on: March 14, 2020

In response to the COVID 19 pandemic, The Tennessee Supreme Court has postponed ALL in person Court proceedings in the state, including the City of Goodlettsville Municipal Court, through March 31.   Following/Below are the rescheduled dates for City of Goodlettsville Municipal Court March 17 dockets:

 8:30 a.m. Tuesday March 17 docket is rescheduled for 8:30 Tuesday April 21. 

 1:00 pm. Tuesday March 17 docket is rescheduled for 1:00 p.m. Tuesday, April 14. 

You may contact the City of Goodlettsville Customer Service Center at 615-851-2200.